Privacy Policy

Last updated: October 8th, 2025

Native Sentient Ventures (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use the mobile applications (Journeys of Manu, Tuwhiri, Te Hekenga, and Te Ahikā Tukuiho ō Wainuiārua, collectively referred to as “the Apps”).

By using our website or Apps, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

Hosted Applications Disclaimer

Some applications listed under Native Sentient Ventures are hosted or managed on behalf of their respective product owners.

In such cases, Native Sentient Ventures provides technical, design, or operational support but does not own or control the app’s content, intellectual property, or user data.

Applications owned directly by Native Sentient Ventures will be clearly identified in their app listings and privacy materials.

1. Information We Collect

1.1 Personal Information

We may collect information you provide directly to us, such as:

Name, email address, and contact details
Information submitted through contact forms, subscriptions, or in-app registration
Payment information (processed securely by third-party providers)

1.2 Automatically Collected Information

When you use our website or Apps, we may automatically collect:

Device information (type, operating system, language, and country)
Log data such as IP address, browser type, and usage times
Interaction data such as pages viewed, in-app actions, or session duration
Approximate location data if you grant permission

1.3 Cookies and Analytics

Our website and Apps may use cookies or analytics tools to understand usage patterns and improve your experience. You can disable cookies through your browser or device settings.

2. How We Use Information

We use collected information to:

Provide and improve our website and Apps
Communicate with you and respond to enquiries
Customise experiences and content
Analyse usage to inform design and development
Comply with legal obligations

We do not sell, rent, or trade your personal information.

3. Sharing and Disclosure

We may share information with:

Service providers who support our operations under confidentiality agreements
Analytics and hosting services (e.g., Google, Firebase, or Meta) for technical and performance purposes
Legal authorities, if required by law

We do not share your personal data with advertisers or unrelated third parties for marketing without consent.

4. Data Retention

Personal information is retained only as long as necessary for the purposes described here or as required by law.
You may request deletion of your data at any time (see Section 14).

5. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access or misuse.

While we take reasonable precautions, no system is entirely secure.

6. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal data from children.
If we become aware that a child has provided information, we will delete it promptly.

7. Your Rights and Choices

You may:

Request access, correction, or deletion of your information
Withdraw consent for certain processing activities
Request a copy of your information in portable format

To exercise these rights, contact hello@nativesentient.com.

8. Third-Party Services

Our website or Apps may link to third-party platforms not operated by us. We are not responsible for their content or privacy practices.

If you use sign-in options such as Apple or Google, their privacy policies will also apply.

9. International Data Transfers

Because we operate globally, your information may be transferred to and processed in countries other than where it was collected.

We ensure that such transfers comply with relevant data-protection laws.

10. App-Specific Data Practices

Each mobile application published by Native Sentient Ventures may include additional features that require access to certain device permissions or information.

10.1 Journeys of Manu

Journeys of Manu uses your device’s camera, location, and motion sensors to enable augmented-reality storytelling and site-specific experiences.

Location data is processed locally and not stored or shared externally.
Camera and motion data are used only for AR functionality and are not transmitted or retained.
Analytics are limited to anonymous usage data for performance improvement.

10.2 Tuwhiri

Tuwhiri uses GPS location to unlock local stories, challenges, and cultural content connected to specific places.

Location data remains on your device unless you explicitly share it through in-app features.
No personally identifiable information is collected when you explore or listen to stories.
Optional gameplay or progress data may be anonymised for analytics.

10.3 Te Hekenga

Te Hekenga uses your device’s camera and location to deliver site-specific AR experiences and educational storytelling.

Location data is processed locally and not shared externally.
Camera input is used only for visual recognition and AR functionality and is not stored.
Basic usage analytics may be collected to help improve performance and design.

10.4 Te Ahikā Tukuiho ō Wainuiārua

Te Ahikā Tukuiho ō Wainuiārua uses GPS location and camera functionality to bring local stories to life through AR overlays.

Location data is used only to deliver site-specific stories and is not shared or stored.
Camera data is processed locally and not transmitted to external servers.
Non-identifiable usage data may be collected for app improvement and reporting.

10.5 General App Permissions

Depending on your device and app settings, we may request permission to access:

Camera or microphone for interactive or AR content
Media storage for saving images or experiences
Push notifications to deliver updates or rewards

You can disable permissions anytime through your device settings.

10.6 Data Retention and Deletion

App-specific data is retained only as long as needed for functionality.
You can delete all app data by uninstalling the app or through in-app settings.
You may request deletion of any stored information by emailing hello@nativesentient.com and identifying the app name.

11. Cookie Policy

Our website uses cookies and similar technologies to improve functionality, analyse traffic, and personalise content.

Types of cookies used include:

Essential cookies: Required for core site functions such as navigation and security.
Analytics cookies: Help us understand how visitors use our website so we can improve usability and performance.
Performance and preference cookies: Remember your settings and preferences to enhance your experience.

Some cookies are set by third-party providers such as Google Analytics or embedded services (e.g., videos, maps, or social media features).

You can manage or disable cookies at any time through your browser settings. By continuing to use our site, you consent to the use of cookies in accordance with this policy.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last updated” date. Continued use of our Services after updates means you accept those changes.

13. Jurisdiction and Legal Compliance

Native Sentient Ventures operates from Aotearoa New Zealand, with planned operations in Singapore, the European Union, and the United States.

We comply with applicable privacy laws in each region where our Services are offered, including:

New Zealand Privacy Act 2020
Singapore Personal Data Protection Act (PDPA)
European Union General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA) and related US data-protection laws

If local laws in your country grant additional rights beyond those described in this Policy, we will honour those rights to the extent required by law.

By using our website or apps, you acknowledge that your information may be transferred to and processed in New Zealand, Singapore, or other countries where our trusted service providers operate.

All such transfers are conducted under safeguards consistent with these frameworks.

14. Data Deletion Requests

You have the right to request deletion of any personal information we hold about you.

To make a request, please email kiaora@nativesentient.com with the subject line “Data Deletion Request.”

Please include:

Your full name
The app or service used (e.g., Journeys of Manu, Tuwhiri, Te Hekenga, or Te Ahikā Tukuiho ō Wainuiārua)
The email address linked to your use of our Services

We will verify your identity and confirm deletion within 30 days (or any shorter period required by law).

If we must retain some information for legal, security, or transactional reasons, we will notify you and delete it as soon as those obligations end.

15. Contact Us

Amber Taylor, Founder, Native Sentient Ventures
Email: hello@nativesentient.com
Website: www.nativesentient.com
Location: Aotearoa New Zealand